Privacy Policy
Effective date: August 14, 2025
This Privacy Policy explains how Mineward ("we", "us") collects, uses, and protects information when you use our website and game servers (the "Service").
1. Information We Collect
- Server and gameplay data: Minecraft username, UUID, IP address, session/log data, and in‑game activity necessary to operate the Service and maintain security.
- Communications: messages you send us via email or Discord.
- Store purchases: payment and billing are handled by Tebex; we receive order metadata (e.g., item purchased, username) but do not receive full payment details such as your full card number.
2. How We Use Information
- Operate, secure, and improve the Service.
- Provide customer support and deliver purchased items.
- Detect, prevent, and investigate fraud or abuse.
3. Legal Bases
We process data as necessary to provide the Service, to pursue legitimate interests such as securing our servers and preventing abuse, and to comply with legal obligations.
4. Sharing
- Service providers: We use Tebex for payments and may use hosting/analytics providers. These partners process data on our behalf and under appropriate safeguards.
- Legal: We may disclose information if required by law or to protect rights, property, or safety.
5. Data Retention
We retain data for as long as needed to operate the Service, resolve disputes, and comply with legal obligations. Log/IP data may be kept for a limited period for security and anti‑abuse measures.
6. Your Choices
- You may contact us to request access to or deletion of personal data where applicable by law.
- Note that deleting some data may affect your ability to use the Service or may be limited by legal or security requirements.
7. Security
We take reasonable technical and organizational measures to protect information. No online service is completely secure.
8. Children
We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal data to us, contact us so we can take appropriate action.
9. International Users
Your information may be processed in countries with different data protection laws than your own.
10. Changes to this Policy
We may update this Policy from time to time. We will post the updated version on this page with a new effective date.
11. Contact
Questions? Contact minewardrpg@gmail.com or join our Discord: discord.com/invite/EmSxmwJnNp.